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Emergency Information for American Citizens

Passport Return Chiang Mai
6 MINUTE READ

All full-validity passport applications received by U.S. Consulate General are electronically forwarded to the United States for processing and printing. It takes six to eight weeks for a full-validity passport to be processed, printed and then mailed to the Consulate General. There are NO “expediting services” overseas.

Your new passport will be sent to your mailing address in Thailand through Thai Post registered mailThe process takes approximately six to eight weeks from the date we receive your application to when you receive your new passport book by mail. We will cancel your current passport at the time of application and return it to you. After your current passport is cancelled it will no longer be valid for international travel.

Once your new passport arrives at the Consulate General it will be mailed to you by Courier Pass back envelope.

You will receive payment link to pay for Courier pass back envelope fee 100THB prior to your appointment. Please note, the fee is non-refundable, and the mailing information cannot be amended after paid. You will receive a tracking number from ThailandPost Mart after courier pass back envelope fee is successfully paid. You may trace your passport after the processing time, 6-8 weeks, has passed by using the tracking number here https://track.thailandpost.co.th/.

Please, provide payment confirmation email with invoice number on your appointment. An actual envelope will be delivered to U.S. Consulate in Chiang Mai for returning your document.

Note: Passport book and card will be mailed separately and are therefore considered separate services. If you are applying for both, you will need to pay for two envelopes.

Track My Passport:

You will receive a tracking number from ThailandPost Mart after courier pass back envelope fee is successfully paid. You may trace your passport after the processing time six to eight weeks, has passed by using the tracking number here https://track.thailandpost.co.th/.

Your new passport will reach you within six to eight weeks from the date your application was received for processing. Someone must be present to sign for delivery. If no one is present to sign and receive the envelope it will be kept at your local Thai Post Office until you retrieve it. Please check with your local Thai Post Office before reaching out to acschn@state.gov.

Help! I Am Traveling Within the Next Two to Three Weeks:

If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), you may be able to retrieve your passport in-person during a limited pick-up window at the discretion of consular staff. Be prepared to show proof of imminent travel in conjunction with your passport application. Please inform the consular staff at the time of your appointment.

Help! I Have Emergency Travel Plans Within One Week:

If you have an urgent need for a replacement passport and can show proof of imminent travel (a purchased and booked flight itinerary), we may be able to issue you a limited-validity emergency passport within 72-hours at the discretion of consular staff. You will be directed to retrieve your passport in-person during a limited pick-up window by consular staff.

IMPORTANT: An emergency passport has only 5 pages and is issued only under special circumstances with limited validity to only cover your travel plan.  The validity cannot be extended and pages cannot be added.

In addition, many countries do not recognize emergency passports, so before applying, please check whether an emergency passport will be accepted at your destination by visiting our website www.travel.state.gov before you apply. Indonesia does not permit entry for individuals traveling on emergency passports.

U.S. citizens who hold limited-validity passports are encouraged to obtain a full-validity passport once the emergency travel is completed.