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Emergency Information for American Citizens

Addressing Social Security Mail Service Disruptions in Thailand
4 MINUTE READ
5 September, 2025

Temporary Suspension of Some Thailand Post First-Class Mail Services

Thailand Post has temporarily suspended its first-class/standard mailing service for parcels to the United States due to new customs deposit requirements. Thai post will continue to deliver letters that meet the size and weight requirement. Please see the Thai Post announcement [บริษัท ไปรษณีย์ไทย จำกัด ThailandPost] for more information.  Additionally, courier services such as DHL, UPS, and other partners of Thailand Post remain available. While these services may be more expensive, they are reliable options for sending official documents to the United States.

 

Social Security Forms Submission

Given the mail disruption, we recommend sending completed and signed SSA-7161/SSA-7162 forms directly to the following address via courier with tracking capability (e.g., FedEx, DHL, UPS):

Social Security Administration

U.S. Embassy – Manila

Attention: FEQ

1201 Roxas Boulevard, Ermita

Manila, Philippines 0930

Please note that forms cannot be submitted via email or fax.

If you have further questions or need assistance, please contact the Federal Benefits Unit in Manila or visit the SSA website for guidance.